Park Hyatt Vienna

Park Hyatt Vienna 2018-08-22T14:22:49+00:00

Project Description

Arany Spa – A Piece of Gold in the Heart of Vienna

Successful hotel operations are often characterised by exclusive health and wellness areas. Our consulting company, Spa Concepts, supports hotel managers, operators of large hotel chains and hotel investors with the development of an individual spa concept and its professional implementation. On the basis of our reference project Arany Spa at the Park Hyatt Vienna, we are proud to present our diverse range of services from the spa design to the start-up of a spa area.

As a hotel manager, operator of a hotel chain or investor, are you looking for a strong partner for the design of the spa? Then we would be happy to provide you with a consultation at + 49 (0)173 42 95 849 or send an e-mail to

The luxurious Hotel Park Hyatt Vienna is located in a pedestrian zone in the best downtown location of the Austrian capital Vienna. This stylish and exclusive hotel is located in the heart of the “Golden Quarter”, the first address in Vienna. The Park Hyatt Vienna, which has 143 hotel rooms, including 35 suites, combines contemporary architecture with a listed ambience.
The company vision created by us for the spa at the Park Hyatt Vienna is aimed at a clear corporate and value-oriented approach. On the basis of the results of the feasibility study, we developed an individual spa concept for Park Hyatt Vienna. After defining a leading theme, we developed a tailor-made range of spa services and various membership programmes. In the development of the spa concept, investigations were carried out on local, regional, and cultural influences.
Behind the name “Arany Spa” conceals an individual spa philosophy. The selection of the Hungarian term “Arany” (“Gold”) as a leitmotif for the wellness area of the Park Hyatt Vienna underscores the exclusivity and tradition of the spa location, which is the result of the historical ties between Austria and Hungary. In addition, the Park Hyatt Vienna is located in an old building, formerly used by a prestigious Austrian bank. Here, at the first address in Vienna, the Arany Spa has moved into its 1,000 sqm vaulted rooms.
Within the scope of our consulting services, FF&E and OS&E consulting, we supported the project manager of our client in the selection of equipment and devices.
With our pre-opening service, we accompanied the product acquisition as well as the product and service presentation, implemented the spa software, set up a merchandise management system and the interfaces to both hotel inventory software and hotel’s property management and accompanied the creation of the website and online booking of the spa.
The marketing department had in us a practice-oriented partner in the development of a corporate identity in the preparation of a strategic marketing and promotion year-plan and in the work with print and online media.
We assisted Human Resources department with the selection of suitable candidates and for the organisation of interviews.
We developed individual standards for all relevant departments, on the basis of which we carried out a spa training service.
Prior to the grand opening, we supported the implementation of a spa trial run and were there to assist the spa area after opening the entire year.

Project details

Project: Arany Spa at the Park Hyatt Vienna
Location: Vienna/Austria
Client: Park Hyatt Vienna
Services: Feasibility Study, Spa Concept, FF&E and OS&E Consulting, Recruitment, Spa Training, Pre-opening Service, Operational Spa Consulting

Voices of Our Clients

“A successful relationship needs a trusting partnership built on quality, expertise and reliability. Three major focus areas, which Ms Elif Arslan and Spa Concepts fulfil completely. Ms Arlsan’s professional expertise and knowledge played no small part in the success of the Arany Spa in the Park Hyatt Vienna. Ms Arslan oversaw the grand opening of the 1,000 square-metre spa area of the first Hyatt Hotel in Austria, from the creation of Spa Concept and partner selection through to the choice of qualified staff, and in doing so formed an extraordinary and enriching experience for our hotel guests, spa members, and day guests.”
Monique Dekker – General Manager, Park Hyatt Vienna

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