Project Description
Levana Spa – Experience the Levana Spa
Exclusive wellness areas have become a figurehead of successful hotel operations. With our expertise, we have accompanied our client from initial Spa Concept design to the optimisation of all day-to-day operations. Thus, arose in about 4,000 square metres a wellness resort of luxury with the Levana Spa. We are pleased to present our services which we had provided to this luxurious wellness resort.
The Hyatt Regency Istanbul Ataköy hotel is picturesquely situated directly on the Marmara Sea. All 30 suites and 254 rooms offer a beautiful, direct sea view. The Levana Spa was built in this dream-like atmosphere, which we implemented in all areas.
Starting from a comprehensive feasibility study, including a competition and financial analysis, we chose the theme to suit the region of the hotel. Thus, the Ottoman-Turkish traditions of the ancient world spanned thematically all areas of the 4,000 sqm spa. The spa concept takes its guests into the world of 1001 nights and combines centuries-old treatments with modern comforts.
As part of our FF&E and OS&E consulting, we selected both the equipment of the spa and fitness centre as well as the operational commodities for the provision of services. We also brought our experience to the design of the light and music concept at the spa.
Our pre-opening service included the Levana Spa’s purchase of products as well as the presentation of these products and related services. In the area of IT, we implemented a merchandise management system, the spa software and the interfaces to the hotel’s own software.
During construction acceptance, we accompanied the project manager of our client and worked with the snagging of the spa and all relevant areas. Finally, we supported a trial run of the whole spa and were still available to the team after the opening.
For the marketing, we worked on the development of a consistent corporate identity, created a strategic and operational marketing plan and communicated messages via print and online channels.
In the field of personnel, we served as a pivotal partner for the pre-selection of application and conducting of interviews. For the existing employees, we designed service standards and training manuals for all areas of spa operations.
Are you a hotel manager, operator, hotel chain owner or investor looking for an experienced creative partner for the design of your spa? We should get to know each other. You can reach us at + 49 (0)173 42 95 849 or info@spa-concepts.de.
Project details
Project: Levana Spa at Hyatt Regency Ataköy
Location: Istanbul/Turkey
Website: istanbulatakoy.regency.hyatt.com
Client: Hyatt Regency Istanbul Ataköy
Services: Feasibility Study, Spa Concept, Design Consulting, FF&E and OF&E Consulting, Recruitment, Spa Training, Pre-opening Service, Operational Spa Consulting
Voices of Our Clients
“Elif was instrumental during the launch of our Levana Spa and Fitness. She organised the whole operation including IT system, membership modules during the pre-opening and recruited and trained our colleagues (both Turkish and Balinese) to the highest levels. She also did a very good job in setting up the retail section and handpicked exclusive suppliers. After the opening, she stayed with us to further make sure the operation was running smoothly and successfully. Elif is a true Spa and Fitness professional, and I can only give my best recommendations about her. She takes full responsibility and makes sure things get done in time.”
“I had the pleasure of working with Elif at the pre-opening concept development of the Spa and Fitness Areas at Hyatt Regency Istanbul, Atakoy. Elif was instrumental in working with the project team to complete construction, the set-up and layout of all areas, recruitment and training of the management and associate teams, product selection and negotiation. Elif also coordinated the launch of the Spa, design of marketing materials, implementation of software and music systems. From the beginning, the Spa and Fitness Centre has exceeded both customer satisfaction and financial targets, which is down to the professionalism and hard work by Elif to set the team in Levana up for success. She continues to mentor and guide the team where needed and will forever be part of the team here. Elif demonstrated over many months her commitment to the project, work ethic and overall professionalism and knowledge in Spa & Fitness related areas and I would highly recommend her for any project.”
