Project Description
The Nordic sense of Luxury
Located on the Inner Alster Lake Shore in Hamburg, the Fairmont Hotel Vier Jahreszeiten represents the grand traditions of Europe’s finest hotels. When this historic hotel sought unrivaled expertise in spa consulting and spa menu development, we were on hand to help. With our spa concept development expertise, we were able to provide everything from detailed gap analysis and KPI sheet development and implementation, through to in-depth spa menu development to proficiently produce an inspiring spa philosophy.
Are you a hotel manager, hotel chain operator or an investor looking for essential expertise in spa concept development? Spa Concepts would be happy to help. Get in touch via phone by calling us on +49 (0)173 42 95 849, or alternatively email us your query at info@spa-concepts.de.
In order to come up with a spa concept that would revive visitor interest in this important part of the hotel’s offering, a comprehensive gap analysis was carried out. Moreover, customized KPI analytics sheet was developed to enable spa team and hotel management to keep accurate track of financial performance of the spa.
The Vier Jahreszeiten Spa reflects the luxury, serenity and Nordic spirit of Hamburg. The perfect blend of iconic German healing techniques and contemporary lifestyle therapies in a breath-taking hotel setting. Results-driven skincare treatments, combined with holistic spa rituals and only the best locally-sourced ingredients ensures our expert therapists deliver a customised spa experience for every customer, while always delivering extraordinary results.
In addition to a thorough review of existing spa menus, we utilised our spa consulting expertise and developed a new spa menu from the ground up. Not only did we provide oversight for selection of all new services and treatments, Spa Concepts outlined a competitive new pricing strategy to help drive sales conversions.
In order to fully implement all these changes successfully, it was pivotal that a new spa manager who shared the same vision and passion for the project was brought in. As such, Spa Concepts was assigned to oversee the recruitment process, including the interviewing of prospective managers as well as deciding on the ultimate selection of the most desirable candidate.
It was important that an inspiring key product brand was selected to anchor the spa retail presence, while also being suitable to incorporate into treatment purposes. A luxurious organic brand, Ila Spa, was selected for the purpose.
In order to provide enhanced knowledge of Ila Spa products for improved sales and more effective treatment applications, Spa Concepts coordinated and assisted in training exercises specific to Ila Spa products.
In line with our consulting services, FF&E and OS&E consulting, we provided essential support in the selection and procurement of all necessary equipment and devices.
As previously mentioned, continued assistance during the implementation phase of the project has been crucial to its ongoing success. We provide frequent support to spa management team with any and all spa business challenges that may arise. It is the sort service we can offer in any spa or wellness center, so don’t hesitate to contact us to
Project details
Project: Vier Jahreszeiten Spa
Location: Hamburg/Germany
Website: hvj.com
Client: Fairmont Hotel Vier Jahreszeiten Hamburg
Services: Gap Analyses, KPI development, Spa Concept development, Spa Menu development, Spa Manager recruiting, Spa Training Coordination, FF&E and OS&E Consulting, ongoing operative Spa Consulting.
Voices of Our Clients
„Elif is a true professional and passionate individual.
Her networking and expertise for the trade, makes Elif a very respected and reliable preferred partner to work with.
She is highly committed to every project and we are delighted to partner with Spa Concepts!”
